Help and support with using your systems, and resolving general IT related problems.
Help and advice with installing, setting up and configuring operating systems and applications.
General support with using software packages, especially open-source software and Tryton.
We have wide ranging experience in using and supporting systems based on Windows, Mac OS X and Linux.
Support and maintenance for your systems to ensure they keep working as intended.
Secure Remote Backups
It is vital to have good backups. We can encrypt and backup your data to different physical locations and check those backups work.
Monitoring your services enables us to see when they're not working and take action to fix them before you need them.
Remote logging is another way to watch for problems as they happen. This often allows us to identify and fix things before they become a big issue.
Keeping your systems up to date helps improve performance and fix bugs in the software which may allow unauthorised access to programs and data.
As your business evolves your systems should adapt too. A regular review of your systems can identify where efficiency and automation gains can be made.
Tryton related training and documentation, so you can get the most from your system.
Training on how to use you systems, customised to fit your requirements. From introducing the basics to advanced system configuration and administration.
Training on creating Tryton modules and deploying and maintaining Tryton in-house. A basic knowledge of Python, SQL, and Linux is advantageous.
System and process documentation that is customised to your systems and requirements.